Shipping Policy

United States Delivery

We ship only to valid delivery addresses within the United States.

Standard shipping is free on every U.S. order.

Processing and Transit

Orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays.

After dispatch, estimated carrier transit is approximately 4–6 business days.

Delivery estimates are not guarantees and may be affected by weather conditions, carrier disruptions, peak demand, holidays, or address-related issues.

Tracking

A tracking number is provided after shipment and is sent using the contact information supplied at checkout.

Tracking information may take a short period of time to appear after the first carrier scan.

Address Changes, Cancellations, and Delivery Problems

Customers are responsible for reviewing shipping information before placing an order.

Please contact us immediately if a correction is needed. Changes and cancellations are available only before shipment and cannot be guaranteed after fulfillment has started.

If tracking shows a delivery issue, or if an order arrives damaged, defective, incorrect, or incomplete, please contact us so we can review the situation and provide an appropriate resolution.

Applicable sales tax is collected as required by law.

Customer Support

For assistance, contact support@outlandcampe.shop or +1 (415) 555-2847 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles Time).

Merchant Information

Brand/Store Name: gcioutdoor

Contact Email: support@outlandcampe.shop

Phone: +1 (415) 555-2847

Physical and Return Address:

1455 Market Street, Suite 1200
San Francisco, CA 94103
United States

Customer Service Hours:

Monday–Friday
9:00 AM–5:00 PM
(America/Los_Angeles Time)